A 24 hour notice is required for cancellations.  Cancellations giving less than 24 hours notice will be charged 50% of total service price.  Clients who fail to cancel will be charged for the entire cost of scheduled services.  All service times are approximate and may vary per individual.

Please arrive 15 minutes early.  This will allow time to change into a robe if necessary, complete paperwork, relax and enjoy a beverage.  Late arrivals will still finish at the scheduled time, while the normal treatment fee remains unchanged.

Tipping is never expected, but always appreciated. Most guests follow the same guidelines used by service related businesses (10%-20%).

Comfortable robes, slippers and lockers are available for all clients.  You may wear your undergarments or bathing suit during a massage or body treatment.  However, for optimal results we provide disposable garments and fully drape clients during services.

Please do not bring your valuables to the Spa.  Many treatments require you to remove jewelry.  We are not responsible for lost or stolen valuables.

For their safety, children without appointments are not allowed in treatment rooms, reception, or salon areas.  Cell phones and pagers must be silenced during treatments and in relaxation areas.

Gift cards must be present at time of service and cannot be traced if lost.  Gift cards are transferable to any party, but are non-refundable.

Panache accepts cash and the following credit cards : Visa, MasterCard, Discover and American Express.  Personal checks are not accepted.